Bitdefender Survey


Page One
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Welcome and thank you for choosing to take our survey. We understand that your time is valuable and have designed the survey to only take approximately 3 minutes to complete. Privacy Notice: The data that you will be entering in these forms will be used only in an aggregated form, for statistical purposes only. It will not be shared, sold, leased or otherwise disclosed to third parties. All data will remain strictly confidential.
Did you find the information you needed on Bitdefender Support Center? *This question is required.
Based on your experience trying to solve your problem by yourself using Bitdefender Support Center, please rate your satisfaction on the following criteria. Use a scale from 1 to 7, where 1='Not satisfied at all' and 7='Very satisfied'. *This question is required.
Based on your experience trying to solve your problem by yourself using Bitdefender Support Center, please rate your satisfaction on the following criteria. Use a scale from 1 to 7, where 1='Not satisfied at all' and 7='Very satisfied'. *This question is required.Not satisfied at all23456Very satisfied
Layout of the articles *Questions marked with an asterisk (*) are mandatory. Please answer any required fields and submit again.
Completeness of the information *Questions marked with an asterisk (*) are mandatory. Please answer any required fields and submit again.
Usefulness of the information provided *Questions marked with an asterisk (*) are mandatory. Please answer any required fields and submit again.
Overall level of support and help information available compared to other software products you have used *Questions marked with an asterisk (*) are mandatory. Please answer any required fields and submit again.
Relevancy of the information to your problem *Questions marked with an asterisk (*) are mandatory. Please answer any required fields and submit again.
Easy access to the information needed *Questions marked with an asterisk (*) are mandatory. Please answer any required fields and submit again.
Clarity of the information (easy to understand) *Questions marked with an asterisk (*) are mandatory. Please answer any required fields and submit again.
Short time to search the information *Questions marked with an asterisk (*) are mandatory. Please answer any required fields and submit again.
Overall, how would you rate your satisfaction with Bitdefender Support Center?
Use a scale from 1 to 7, where 1= Not satisfied at all' and 7='Very satisfied'. *This question is required.
What information type you didn't find on Bitdefender Support Center website? *This question is required.
Thank you for taking our survey. Your response is very important to us.